ENVIRONMENTAL GRAPHICS / WAYFINDING

Tamarind Square

Brief

We were brought in to create wayfinding signages for visitors to find their way around Tamarind Sq and create an inspiring gathering space with environmental graphics that was “Malaysian” and picture-worthy.

Year
2016-2018
Role

As project lead, I had the responsibility to come up with concepts and art direction of environmental graphics that is suitable for the concept of the building. We studied floor plans and have multiple site visits to understand where’s the best placement of signages.

Other than design-related responsibility, I worked closely with the building’s architects on procuring the right supplier for the job, compiling quotations based on the quantity needed and also supervising the work done by suppliers.

Team
Creative Direction
  • Leong Kah Fai
  • Joseph Foo
Design
  • Loo Jye Miin
  • William Hou
  • Chan Siok Teng
  • Kong Wai Shan
  • Ooi Wai Lun

Getting Started

Initially, we had multiple round of meetings with the building developer and another interior design company to discuss various interesting environmental design such as murals, installation ideas that we could do in the space. They wanted the space to feel welcoming towards Malaysian youth and the developer wanted to incorporate Malaysian identity through our lingua franca and visual elements.



Alongside that, we were also needed to do the wayfinding design which my teammate William was leading at that time. Eventually all the initial proposals for environmental design didn’t went through and we focused on the wayfinding design. We only incorporated tiny bits of ideas from our initial environmental design proposals into the wayfinding in the later stages.

Target Audience

PRIMARY
Gen Z & Gen Y - 13 to 29 years old

The space was meant to attract the Instagram generation with its maze like structure of concrete & metal surrounded by green foliage.

  • Social Media Addict
    spend at least 3 hours a day on scrolling through social medias like Facebook, and Instagram 

  • Innovators
    always being ahead of the trend and willing to adopt something new out in the market
  • Trend Setter
    adopt the current trend and being the active amplifier of the trend to affect others.
  • Environmentally Conscious
    would adopt lifestyle choices that are more environmental friendly
Secondary
Young family with kids - 25 to 45 years old

It’s a great space for kids to run around and explore while their parents can run errands such as buying groceries or relaxing around the courtyard.

Design Specifications

In order to know where is the best placement for the wayfinding signages, we’ve done countless site visits to view, measure and determine the best location, dimension and material/colour that would be the most suitable.

One of the countless site visits with TSQ’s architect with my teammate William
Signage indication on a few floor plans for Phase 1

Once we’ve determine the exact location, we would create specifications for each wayfinding signage, what we term as “spec work”. Below is a tiny portion of the spec work we did. To create design specifications, we had to:

Click on images to expand

Final Outcome

The aim of the visual development process was to create a sense of belonging among Malaysian youths by instilling Malaysian identity through various ongoing trends and lingua franca of Malaysians.

We also wanted to add elements of fun, surprise and spontaneity while still having a directional wayfinding that is functional for customers while they are walking around Tamarind Square.

We wanted to create a wayfinding system that looks raw and industrial which blends well with the building structure and we added a variety of numbers with different typography to add some unpredictable elements to the wayfinding system.

We wanted to create a wayfinding system that looks raw and industrial which blends well with the building structure and we added a variety of numbers with different typography to add some unpredictable elements to the wayfinding system.

Learnings

This project is by far the hardest I’ve done in my career, hands down. It was difficult at the beginning because

  • I was just a jr designer when I started this project. I was inexperienced, I had no clue how to start a big project this daunting, the senior desinger that was assigned to supervise us resigned at the start of the project. (Not blaming him here, he has served the company for 15 years.)
  • I didn’t know how to ask for help either and I didn’t know know how to ask the right questions to the right people.
  • I didn’t know how to execute my ideas I had and present them professionally. The initial visuals were amateur as I was new to 3D software.

After much trial and error, I eventually did managed to get the hang of the project with a lot of help from my teammates and Creative Directors. There’s so many things I wished I could’ve done better looking back now but I wouldn’t have known then. I’m glad I figured it out somehow. Below are some of the things I’ve learned.

Learning to ask for help and delegate

Rather than feeling overwhelmed, I realized I should’ve ask for help and ask for guidance early on. Nobody expects a junior designer to know exactly how to begin when given a brief like this and there were high standards and requirements needed for this project which I can’t produce solo. Learning to delegate came later as I didn’t realize in the beginning I could have drafted help from other designers.

The right suppliers were crucial

We went through several suppliers during this project and having the right people made execution of our ideas easier. It was a breeze when suppliers answer your calls, takes the initiative to educate me and to rectify material or information errors. It’s easier to make progress and continue on other tasks when I know that things are in good hands.

The need to build good relationships

This project was a really big team effort, I couldn’t have done this without the grace of my client and Creative Directors. Having developed a good relationship with the architects and suppliers made working on this project more enjoyable. My teammates were very helpful and of course, having them with me during site visits made it more fun to visit a construction site though I’ve had to do more site visits alone. The site eventually became a playground for me instead of an obstacle.

Wanna create something with me?
Send me an email or connect with me.